Do you open on Sundays and bank holidays?
Yes we are open on Sundays and on bank holidays.
What additional costs should be added to my online quote?
Windscreen, tire, headlight insurance is extra for your online quote.
What do I have to have with me when I collect the vehicle?
International driving licence, passport and credit card.
Do you offer an airport meet and greet service?
We offer meet and greet service at IZMIR-BODRUM-DALAMAN AIRPORT. When you are send a mail for reservation it will be added to car hire cost.
How do we meet with you at the airport/port?
Our representative will meet with you right outside the custom area with your written name sign.
Do you offer delivery and collection?
Delivery and collection can be arranged subject to availability.
What do I do in the event of an accident?
Contact the accident help line on complete the freepost claim form supplied.
Do you provide breakdown cover?
We provide full 24 hour breakdown cover at no extra cost. Full instructions are provided with your hire vehicle, telling you what you need to do in the event of a problem occurring with your car.
Are there any mileage restrictions?
All our vehicles are provided with unlimited mileage. There are no additional charges to pay for travelling over a certain distance.
Do you guarantee a particular model of vehicle?
The vehicles shown on our website are typical of the most common vehicles that we supply. Unfortunately we are not able to guarantee a specific model, only the group of vehicle. In the event that we do not have a vehicle available in the group booked, we will only ever upgrade to the next highest group.
How often are your vehicles serviced?
All vehicles are serviced every 10.000 kilometers. Vehicles are also fully valeted before each rental commences to ensure that you receive your hire vehicle in excellent condition.
What additional services are available?
Private Drivers are charged at €15 per driver per day or €3 extra per day for hires of less than 7 days.This is capped at 2 weeks and any further weeks private driver cover is free. If you require private drivers, they must be present at the time of hiring and are subject to the same restrictions as the main driver. Charges for private drivers are payable locally on arrival.
Child Seats: Child seats are available at all locations at a cost of €5 per seat for the duration of the hire. If booking online, please specify the number of child seats required and enter the ages of the children in the additional notes field. Please note that for legal reasons, you are responsible for fitting all child seats yourself.
What methods of payment do you accept?
We accept all major credit cards apart from Diners Club. We do accept cash when the vehicle is delivered.